Service Navigation

Research and Practice in Health and Human Services

Editor : Jennifer Davidson, Ralph Hampson & Marie Connolly
Macmillan Learning
Copyright Year 2020
eISBN 9781352009569
ISBN 9781352009552
Page 224


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This exciting new book is the first of its kind to offer an analysis of Service Navigation and provide a framework for understanding the role and its application across a range of fields of practice. With an emphasis on the participation of individuals in their own care, it directly addresses the recent changes in policy and service development in health and human services, including the introduction of the National Disability Insurance Scheme.

Developed by a team of experts at one of Australia’s leading universities, this unique text helps social workers, nurses, and allied health workers navigate the various systems that the service user has to use to become responsible for managing their own care arrangements and to help them to achieve their desired goals.