Intelligent Notification Systems

Authors : Musolesi, Mirco & Mehrotra, Abhinav

Publisher Morgan & Claypool Publishers
Publication 2020
Copyright Year 2020
ISBN 9781681737195
Page 77
Language English


Notifications provide a unique mechanism for increasing the effectiveness of real-time information delivery systems. However, notifications that demand users’ attention at inopportune moments are more likely to have adverse effects and might become a cause of potential disruption rather than proving beneficial to users. In order to address these challenges a variety of intelligent notification mechanisms based on monitoring and learning users’ behavior have been proposed. The goal of such mechanisms is maximizing users’ receptivity to the delivered information by automatically inferring the right time and the right context for sending a certain type of information. This book presents an overview of the current state of the art in the area of intelligent notification mechanisms that rely on the awareness of users’ context and preferences. We first present a survey of studies focusing on understanding and modeling users’ interruptibility and receptivity to notifications from desktops and mobile devices. Then, we discuss the existing challenges and opportunities in developing mechanisms for intelligent notification systems in a variety of application scenarios.