Most libraries require more than one type of service to provide a complete discovery solution to their patrons. Similarly, most libraries need more than one service to adequately manage and assess e-resources so that they can improve workflows, reduce workloads, and reduce costs.

As the nature of library collections has changed, Serials Solutions has changed the way people use and manage electronic resources for research. In 2000, librarian Peter McCracken started Serials Solutions to help libraries control their constantly changing electronic collections. It is a company founded by a librarian for librarians.

Today, Serials Solutions offers a complete and integrated e-resource access and management solutions that enables libraries to provide the best research experiences for patrons.

Serials Solutions delivers complete and integrated E-Resource Access and Management

Services (ERAMS). Our e-discovery solutions enable you to provide patrons with easy access to your library’s collections—both print and electronic—and promote usage of the resources in which you have so heavily invested. Our e-management solutions enable you to more efficiently and effectively manage e-resources so you can reduce workloads, make better decisions, and lower costs. All of our solutions work together to help re-establish your library as the most compelling starting place for research.

Total ERAMS – a complete E-Resource Access and Management

• Makes e-resources more available and manageable
• Helps increase management efficiency and effectiveness, improve workflows, reduce workloads, and reduce costs
• Provides a complete access and discovery experience for your patrons
• Maximizes usage and value of e-resources
• Professional consulting helps you get it right

RefWorks allows you to…

• Organize and create a personal database online – no more index cards to write out and organize. Everything is done automatically as you import the reference into RefWorks.
• Format bibliographies and manuscripts in seconds – this saves hours of typing time and decreases the number of errors in creating tedious bibliographies. Easily make changes to your paper and reformat in seconds.
• Import references from a variety of databases using the already created Import Filters.
• Manage Alerts – RefWorks has incorporated a RSS feed reader to allow you to establish links to your favorite RSS feeds and import data from those feeds directly into RefWorks.
• Searching your RefWorks database is fast and easy – RefWorks automatically creates author, descriptor and periodical indexes when importing so you just click on the word to perform the retrieval. Use Quick Search to search all fields for the most comprehensive results or Advanced Search to narrow your search to specific terms and fields.

Why an Internet-based solution?

• Program is available from anywhere. Authorized users may access the program from anywhere at anytime – no extra charge or tracking hassles.
• Unlimited site-wide access. RefWorks is instantly available institute wide – no downloading or installation is needed. Easy to deliver, maintain and support!
• Upgrades Included. All upgrades are included in the subscription price: no extra charge for new features.
• Program can be used across multiple platforms. As a web-based product, RefWorks is available to users across various platforms including Windows, Mac, Unix etc. Click here for more compatibility information.
• Instant upgrades. The latest upgrades are loaded on the RefWorks server; all users automatically have access to the most recent version.

RefShare – A tool for the global dissemination and publication of databases and bibliographies.

RefShare provides RefWorks users with a quick and easy way to share their research information, further enhancing collaborative research. Users can share their RefWorks references with both members of their own institution and globally with any researcher having Internet access.

RefAware – Harnessing the speed and accessibility of the Internet, RefAware provides a comprehensive, up-to-the minute picture of today’s global research.

RefAware- a web based current awareness service designed to provide researchers and other members of the academic community with immediate access to new research and publications in their field – all within hours of being posted online. Providing one source for a variety of research data, RefAware constantly scours the internet for the latest information and automatically delivers new information directly to the user. Covering over 8,000 peer-reviewed journals and other non-refereed sources of information, RefAware provides a comprehensive, up-to-the minute picture of today’s global research.

Capturing Web Page Information With RefGrab-It

RefGrab-It, a feature within RefWorks, allows users to capture data from web sites through a simple single click! Say good-bye to the cumbersome task of cutting and pasting! Let RefGrab-It do the work for you. RefGrab-It does more than simply capture the bibliographic data on a web site, it also searches the web for additional information relating to the web page ( ISBN numbers, DOIs, PubMed IDs and COins (ContextObjects in Spans)), working behind the scenes to get the most complete bibliographic information for the user. Of course, any information captured through RefGrab-It can be seamlessly imported into a RefWorks account. RefGrab-It is available as a bookmarklet as well as a plug-in to your browser.

A single Explorit Research Accelerator TM query can search across dozens, even hundreds, of information sources to deliver relevant answers in seconds.

Capabilities

Deep Web Technologies’ Explorit Research Accelerator TM software is a platform for libraries and corporations.  Explorit:

• Searches hundreds of document repositories at the same time;
• Offers relevantly ranked results instead of results ranked on the popularity of the collections searched;
• Provides Web 2.0 technology to enable integration of “deep web” search into existing intranets, ILS, MLS and CMS systems;
• Offers salient alerts capabilities that “know” what is truly new and important information, emailing new articles when discovered; and
• Includes intelligent clustering that allows search by subject, author, source, and title.

Competitive Advantages

Deep Web Technologies’ products offer:

• Scalable, Web 2.0 architecture that supports searching of hundreds of sources of information in parallel;
• Advanced relevance ranking algorithms to find and present articles that are most relevant to a search query;
• An elegant look-and-feel with a highly intuitive user interface;
• A commitment to continuing its development of the most scalable, efficient and thorough search products; and
• Outstanding maintenance, monitoring and support to ensure all collections remain available during the lifetime of the contract.

The Gale family of publishing imprints includes such noted reference brands as Macmillan Reference USA™, Charles Scribner’s Sons® and Primary Source Media™.
Gale also serves the K-12 market with its U•X•L®, Greenhaven Press®, Lucent Books® and Sleeping Bear Press™ imprints.
Thorndike Press®, Christian Large Print™, Wheeler Publishing™, Five Star™ and Large Print Press™ serve libraries’ large print collections.
Major brands include InfoTrac, Gale Virtual Reference Library — the company’s eBook platform — and the unparalleled Gale Digital Collections such as Eighteenth Century Collections Online.

In addition to serving the school and library communities, Gale also licenses its proprietary content for integration within Web-based information services. Nearly 100 organizations — including Looksmart, Borders, Dow Jones and Thomson Financial — presently enjoy strategic business distribution partnerships with Gale.

Making Education a Priority.

As a leading provider of print and online solutions to help teachers teach and students learn, McGraw-Hill Education is committed to providing educators with the tools needed to meet the requirements of groundbreaking reforms,

Working with the Community.

McGraw-Hill Education, through its quality products and its service to the Community, is committed to helping individuals succeed at all stages of their lives.

Strong Foundation.

McGraw-Hill Education is one of the few leaders of the information age whose origins date back to the industrial revolution.

The following is a select list of McGraw-Hill Education’s products that span all levels of learning, from Pre-K to professional development. To learn more about any solution, click on the site link and a new browser window will open providing additional information.